CPM

Apple In-Store Sales Staff Training

 

THE CHALLENGE

Provide a training service for Apple in Vietnam, focusing on APR/AAR, carriers and distributors authorized by Apple.

Apple needed a training plan, execution of training activities and regular reporting to their Thailand and Singapore offices. 


THE CPM SOLUTION

CPM will manage the following training activities:

  • Provide monthly training activities for APR/AAR
  • Training on new products for Vietnam carriers
  • Focus on TTT (Training the trainer) of APR/AAR, carrier and distributor
  • Submit training plan, send the training reports to Apple monthly

RESULTS / ROI

Maintaining Apple's market share in Vietnam

Project Ongoing

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